Frequently Asked Questions for Traveling to Cuba

Is Travel to Cuba Legal Right Now?

Yes, travel to Cuba remains legal but is highly restricted by the US government. Travel with a licensed tour operator, such as Access Trips, is allowed on both private and group tours. Access Trips operates small group tours to Cuba and private shore excursions under Support for the Cuban People license 515.574. Tourism is not currently legal for Americans traveling to Cuba, but Support for the Cuban People travel is not considered tourism.

What is Support for the Cuban People Travel?

Travel under the category of Support for the Cuban People must include a full-time schedule of activities resulting in meaningful interactions between American travelers and the Cuban people. As a licensed tour operator, Access Trips enhances contact with the Cuban people through fun, fascinating itineraries that include cooking classes with local Cuban chefs, a visit to a sustainable farm and a farm-to-table meal prepared by the farmer’s lovely wife, a salsa class with members of a local dance troupe, a festive happy hour in a local home, daiquiri and mojito classes with renowned mixologists, a meeting with a third generation tobacco farmer to learn how cigars are made, and so much more. Our guests return from traveling to Cuba with new insights, lifelong memories and enduring friendships.

How is Support for the Cuban People different from People-to-People travel?

The two categories are quite similar in their approach, with a few key differences. In order to qualify for Support for the Cuban people, our operations must support Cuban entrepreneurship. Hosting our guests in private homes, traveling in privately owned vintage cars and eating at private restaurants not only supports the Cuban people economically, but enhances our contact with everyday Cubans. Tour operators who use hotel accommodations and eat in government run restaurants do not qualify for this license.

What Accommodations Do You Use in Cuba?

Access Trips has always rented private homes, or casas particulares, for our tours. We prefer private homes because we can better control the quality of your experience and because our money (and yours) goes directly to support private citizens. The restrictions imposed on the use of some Cuban hotels have had no impact on our tours whatsoever. Read here for more information on the Cuban accommodations we use.

How Do I Get a Visa to Go to Cuba?

A travel visa (sometimes referred to as an entry card or tourist card) is required for all US citizens traveling to Cuba. Our trip operates under the category of Support for the Cuban People, general license #515.574. You will need this number and the address of your accommodations in Havana (provided by Access Trips) to complete the visa paperwork. Each airline has its own process and recommendations regarding visas. Please contact your airline for more information. To learn more about visa and entry requirements for Cuba, please check out the Cuba page of the US Department of State website at: https://travel.state.gov/content/passports/en/country/cuba.html.

Can I Book My Own Flight to Cuba?

Yes! Booking a flight to Cuba is the same as booking a flight anywhere else, with one exception. Since tourism is not legal to Cuba, your airline will ask you to confirm that you are traveling on one of the 12 legal categories of travel to Cuba. If you have booked your tour with Access Trips, then your category is Support for the Cuban People travel, and you can proceed with booking your tickets.

Do I Need Any Documentation Regarding My Tour?

Access Trips requires a signed travel affidavit, which is obligatory for traveling to Cuba and is included in your welcome email, a passport copy for each guest, a flight itinerary containing arrival and departure details, and a trip cancellation insurance policy. It is required that you purchase a trip cancellation and interruption insurance policy that covers the entire cost of the trip, so that you will be covered in the event that you are unable to attend our trip due to injury, illness or other unforeseen circumstances

We will send you a Trip Itinerary & Dossier approximately 3 weeks prior to your departure. You will need to read, print and carry this document with you throughout your trip until you clear US immigration upon return home. We will also give you a letter of intent that you can show to US airline and US immigration personnel should you be questioned.

As required by U.S. law, Access Trips maintains all Cuba documentation, including affidavits, for 5 years. In the event of an audit by the Department of the Treasury we will supply this information so that you don’t need to worry about it. However we do recommend that you keep receipts that show the name of the store for anything you purchase in Cuba. Our guides are well versed on the “Cuba Restricted List” maintained by the Department of State, and will be happy to direct you to stores and products that are not off limits to Americans.

Can Cruise Passengers Book a Shore Excursion with Access Trips?

Yes! Access Trips operates day tours in Havana under the category of Support for the Cuban People. If you are traveling to Cuba by cruise, you will be given documentation to fill out by your cruise line. In addition, when you book a shore excursion with Access Trips, we will require a signed affidavit and a passport copy for each guest. We will also give you a letter of intent that you can show your cruise line and US immigration personnel should you be questioned.

As required by U.S. law, Access Trips maintains all Cuba documentation, including affidavits, for 5 years. In the event of an audit by the Department of the Treasury we will supply this information so that you don’t need to worry about it. However we do recommend that you keep receipts that show the name of the store for anything you purchase in Cuba. Our guides are well versed on the “Cuba Restricted List” maintained by the Department of State, and will be happy to direct you to stores and products that are not off limits to Americans.

Should I be Concerned About the Cuba Travel Advisory? 

Access Trips is carefully monitoring the situation in Cuba, as the health and safety of our guests is always our highest priority. The issues raised by the State Department in their September 29 travel warning have not affected or been directed at any US travelers in Cuba. As such, we believe it remains a safe destination and continue to operate tours as scheduled.